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Shipping policy

Shipping & Returns

We provide estimated shipping times but cannot guarantee delivery dates.

For health and safety reasons, we cannot accept returns or exchanges on opened, consumed, or partially consumed food items. This policy protects all customers and ensures product integrity.

If your order arrives damaged, defective, or you received the wrong item, we will make it right.

Please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Photos of the product and packaging

Once verified, we will issue:

• A replacement shipment

Frequently Asked Questions

ARE YOUR PRODUCTS VEGAN FRIENDLY?

While most of our products contain Whey and Collagen, some products are plant based making them vegan friendly.

WHAT IS THE SOURCE OF COLLAGEN IN COLLAGEN + PROTEIN BARS?

We use bovine source of collagen in our Collagen + Protein Bars. All our products are halal-friendly.

DO THE PROTEIN BARS CONTAIN SUGAR?

All products have no added sugar, the products are sweetened with low/no-calorie sweeteners. Some products contain naturally occurring sugars usually below 1g which comes from lactose (whey).